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SynapseX Pricing

SynapseX offers flexible pricing for AI applications of all sizes, from individual developers to enterprise deployments.

Subscription Plans​

🆓 Free Plan​

Perfect for exploration and prototyping.

FeatureIncluded
API Requests1,000/month
Tokens10,000/day
Modelssynapsex-chat
RerankingClassic only
Tenants1
SupportCommunity

Cost: $0/month

💼 Pro Plan​

For developers and small teams.

FeatureIncluded
API Requests50,000/month
Tokens100,000/day
ModelsAll base models
RerankingClassic + Quantum CPU
Tenants5
RAG✅ 100MB storage
Training2 jobs/month
SupportEmail (48h)

Cost: $49/month

🚀 Business Plan​

For growing companies.

FeatureIncluded
API Requests500,000/month
Tokens1,000,000/day
ModelsAll models + 32K context
RerankingClassic + Quantum CPU
Tenants25
RAG✅ 1GB storage
Training10 jobs/month
SupportPriority (24h)
SLA99.5% uptime

Cost: $199/month

🏢 Enterprise Plan​

For organizations with demanding requirements.

FeatureIncluded
API RequestsUnlimited
TokensUnlimited
ModelsAll + custom fine-tuning
RerankingAll tiers including Quantum GPU
TenantsUnlimited
RAGUnlimited storage
TrainingUnlimited
SupportDedicated engineer
SLA99.9% uptime
FeaturesCustom integrations, SSO

Cost: Contact sales

Usage-Based Pricing​

Token Pricing​

For usage beyond plan limits:

ModelInputOutput
synapsex-chat$0.50/1M tokens$1.50/1M tokens
synapsex-chat-32k$1.00/1M tokens$3.00/1M tokens
synapsex-instruct$0.30/1M tokens$1.00/1M tokens
synapsex-code$0.80/1M tokens$2.40/1M tokens

Quantum Reranking​

TierCost per Request
ClassicFree (included)
Quantum CPUFree on Pro+
Quantum GPU$0.001/request
Quantum Real (IBM)$0.01/request

Training​

TypeCost
LoRA Training$0.10/1000 samples
DPO Training$0.15/1000 pairs
GPU Hours$2.50/hour

RAG Storage​

TierCost
First 100MBIncluded in Pro+
100MB - 1GB$0.10/GB/month
1GB - 10GB$0.08/GB/month
10GB+$0.05/GB/month

Cost Calculator​

Example: Startup SaaS​

Workload: 100K requests/month, 5 tenants, basic RAG

ComponentCalculationCost
Pro PlanBase$49
Extra requests50K × $0.002$100
Quantum CPUIncluded$0
Training2 jobs$0
Total$149/month

Example: Enterprise Healthcare​

Workload: 2M requests/month, 50 tenants, Quantum GPU, extensive training

ComponentCalculationCost
Enterprise PlanBaseCustom
Quantum GPU500K × $0.001$500
Training20 jobs × 5K samples$1,000
RAG Storage50GB$250
TotalContact sales

Example: Proxy Only​

Workload: Proxy to OpenAI with quantum reranking

ComponentCalculationCost
Pro PlanBase$49
OpenAI Tokens(your OpenAI bill)Variable
Quantum CPUIncluded$0
Total SynapseX$49/month

Note: OpenAI costs are billed separately by OpenAI

Multi-Tenant Pricing​

For B2B platforms managing multiple customers:

Platform License​

ScaleMonthly CostPer-Tenant
Up to 10 tenants$499$49.90
Up to 50 tenants$1,499$29.98
Up to 200 tenants$3,999$19.99
UnlimitedCustomContact sales

Includes:

  • Centralized management dashboard
  • Usage analytics per tenant
  • Billing API integration
  • White-label options (Enterprise)

Volume Discounts​

Monthly SpendDiscount
$500 - $2,0005%
$2,000 - $5,00010%
$5,000 - $10,00015%
$10,000+20%

Volume discounts are applied automatically.

Academic & Nonprofit​

Academic Discount​

30% off all plans for verified academic institutions.

Requirements:

  • .edu email address
  • Proof of affiliation

Nonprofit Discount​

25% off all plans for registered nonprofits.

Requirements:

  • 501(c)(3) or equivalent status
  • Mission statement

Contact sales@softquantus.com to apply.

Comparison with Alternatives​

vs Direct OpenAI​

AspectSynapseXOpenAI Direct
Base cost$49/mo + usageUsage only
Quantum reranking✅ +15-25% quality❌
Multi-tenancy✅ Built-in❌ Build yourself
Custom training✅ LoRA per tenant❌ Limited
RAG✅ Integrated❌ Build yourself

Break-even: SynapseX becomes cost-effective when:

  • Quality improvement worth >$49/month
  • Multi-tenancy saves development time
  • Training/RAG features needed

vs Self-Hosted​

AspectSynapseXSelf-Hosted vLLM
Infrastructure✅ Managed❌ Your GPUs
Scaling✅ Automatic❌ Manual
Quantum reranking✅ Included❌ Build yourself
Maintenance✅ Zero❌ Continuous
Total costPredictableVariable (often higher)

Billing​

Payment Methods​

  • Credit/debit cards (Visa, Mastercard, Amex)
  • ACH bank transfer (US)
  • Wire transfer (Enterprise)
  • Annual prepay (10% discount)

Billing Cycle​

  • Monthly plans billed on signup date
  • Usage charges billed at end of billing period
  • Enterprise contracts billed quarterly or annually

Invoices​

Access invoices at synapsex.ai/billing or via API:

response = requests.get(
    "https://api.synapsex.ai/v1/billing/invoices",
    headers={"Authorization": "Bearer sk-xxx"}
)

FAQ​

Can I change plans mid-cycle?​

Yes! Upgrades take effect immediately with prorated billing. Downgrades take effect at the next billing cycle.

What happens when I exceed limits?​

You'll receive warnings at 80% and 100% usage. Beyond limits, requests are rate-limited unless you enable pay-as-you-go.

Are there long-term contracts?​

No contracts required for Free, Pro, or Business plans. Enterprise plans may have annual commitments with negotiated terms.

Is there a free trial of paid features?​

Yes! New accounts get 14 days of Pro features. Contact sales for extended Enterprise trials.

How is token usage calculated?​

Tokens are counted for both input and output. 1 token ≈ 4 characters or ¾ of a word. Use our token calculator for estimates.

Contact Sales​

For Enterprise pricing, volume discounts, or custom solutions: