SynapseX Pricing

SynapseX offers flexible pricing for AI applications of all sizes, from individual developers to enterprise deployments.

Subscription Plans

🆓 Free Plan

Perfect for exploration and prototyping.

Feature	Included
API Requests	1,000/month
Tokens	10,000/day
Models	synapsex-chat
Reranking	Classic only
Tenants	1
Support	Community

Cost: $0/month

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💼 Pro Plan

For developers and small teams.

Feature	Included
API Requests	50,000/month
Tokens	100,000/day
Models	All base models
Reranking	Classic + Quantum CPU
Tenants	5
RAG	✅ 100MB storage
Training	2 jobs/month
Support	Email (48h)

Cost: $49/month

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🚀 Business Plan

For growing companies.

Feature	Included
API Requests	500,000/month
Tokens	1,000,000/day
Models	All models + 32K context
Reranking	Classic + Quantum CPU
Tenants	25
RAG	✅ 1GB storage
Training	10 jobs/month
Support	Priority (24h)
SLA	99.5% uptime

Cost: $199/month

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🏢 Enterprise Plan

For organizations with demanding requirements.

Feature	Included
API Requests	Unlimited
Tokens	Unlimited
Models	All + custom fine-tuning
Reranking	All tiers including Quantum GPU
Tenants	Unlimited
RAG	Unlimited storage
Training	Unlimited
Support	Dedicated engineer
SLA	99.9% uptime
Features	Custom integrations, SSO

Cost: Contact sales

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Usage-Based Pricing

Token Pricing

For usage beyond plan limits:

Model	Input	Output
synapsex-chat	$0.50/1M tokens	$1.50/1M tokens
synapsex-chat-32k	$1.00/1M tokens	$3.00/1M tokens
synapsex-instruct	$0.30/1M tokens	$1.00/1M tokens
synapsex-code	$0.80/1M tokens	$2.40/1M tokens

Quantum Reranking

Tier	Cost per Request
Classic	Free (included)
Quantum CPU	Free on Pro+
Quantum GPU	$0.001/request
Quantum Real (IBM)	$0.01/request

Training

Type	Cost
LoRA Training	$0.10/1000 samples
DPO Training	$0.15/1000 pairs
GPU Hours	$2.50/hour

RAG Storage

Tier	Cost
First 100MB	Included in Pro+
100MB - 1GB	$0.10/GB/month
1GB - 10GB	$0.08/GB/month
10GB+	$0.05/GB/month

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Cost Calculator

Example: Startup SaaS

Workload: 100K requests/month, 5 tenants, basic RAG

Component	Calculation	Cost
Pro Plan	Base	$49
Extra requests	50K × $0.002	$100
Quantum CPU	Included	$0
Training	2 jobs	$0
Total		$149/month

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Example: Enterprise Healthcare

Workload: 2M requests/month, 50 tenants, Quantum GPU, extensive training

Component	Calculation	Cost
Enterprise Plan	Base	Custom
Quantum GPU	500K × $0.001	$500
Training	20 jobs × 5K samples	$1,000
RAG Storage	50GB	$250
Total		Contact sales

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Example: Proxy Only

Workload: Proxy to OpenAI with quantum reranking

Component	Calculation	Cost
Pro Plan	Base	$49
OpenAI Tokens	(your OpenAI bill)	Variable
Quantum CPU	Included	$0
Total SynapseX		$49/month

Note: OpenAI costs are billed separately by OpenAI

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Multi-Tenant Pricing

For B2B platforms managing multiple customers:

Platform License

Scale	Monthly Cost	Per-Tenant
Up to 10 tenants	$499	$49.90
Up to 50 tenants	$1,499	$29.98
Up to 200 tenants	$3,999	$19.99
Unlimited	Custom	Contact sales

Includes:

• Centralized management dashboard
• Usage analytics per tenant
• Billing API integration
• White-label options (Enterprise)

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Volume Discounts

Monthly Spend	Discount
$500 - $2,000	5%
$2,000 - $5,000	10%
$5,000 - $10,000	15%
$10,000+	20%

Volume discounts are applied automatically.

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Academic & Nonprofit

Academic Discount

30% off all plans for verified academic institutions.

Requirements:

• .edu email address
• Proof of affiliation

Nonprofit Discount

25% off all plans for registered nonprofits.

Requirements:

• 501(c)(3) or equivalent status
• Mission statement

Contact sales@softquantus.com to apply.

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Comparison with Alternatives

vs Direct OpenAI

Aspect	SynapseX	OpenAI Direct
Base cost	$49/mo + usage	Usage only
Quantum reranking	✅ +15-25% quality	❌
Multi-tenancy	✅ Built-in	❌ Build yourself
Custom training	✅ LoRA per tenant	❌ Limited
RAG	✅ Integrated	❌ Build yourself

Break-even: SynapseX becomes cost-effective when:

• Quality improvement worth >$49/month
• Multi-tenancy saves development time
• Training/RAG features needed

vs Self-Hosted

Aspect	SynapseX	Self-Hosted vLLM
Infrastructure	✅ Managed	❌ Your GPUs
Scaling	✅ Automatic	❌ Manual
Quantum reranking	✅ Included	❌ Build yourself
Maintenance	✅ Zero	❌ Continuous
Total cost	Predictable	Variable (often higher)

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Billing

Payment Methods

• Credit/debit cards (Visa, Mastercard, Amex)
• ACH bank transfer (US)
• Wire transfer (Enterprise)
• Annual prepay (10% discount)

Billing Cycle

• Monthly plans billed on signup date
• Usage charges billed at end of billing period
• Enterprise contracts billed quarterly or annually

Invoices

Access invoices at synapsex.ai/billing or via API:

response = requests.get(
    "https://api.synapsex.ai/v1/billing/invoices",
    headers={"Authorization": "Bearer sk-xxx"}
)

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FAQ

Can I change plans mid-cycle?

Yes! Upgrades take effect immediately with prorated billing. Downgrades take effect at the next billing cycle.

What happens when I exceed limits?

You'll receive warnings at 80% and 100% usage. Beyond limits, requests are rate-limited unless you enable pay-as-you-go.

Are there long-term contracts?

No contracts required for Free, Pro, or Business plans. Enterprise plans may have annual commitments with negotiated terms.

Is there a free trial of paid features?

Yes! New accounts get 14 days of Pro features. Contact sales for extended Enterprise trials.

How is token usage calculated?

Tokens are counted for both input and output. 1 token ≈ 4 characters or ¾ of a word. Use our token calculator for estimates.

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Contact Sales

For Enterprise pricing, volume discounts, or custom solutions:

• 📧 Email: sales@softquantus.com
• 📞 Phone: +1 (555) 123-4567
• 🌐 Schedule a call: calendly.com/softquantus